Shipping & Delivery Policy

At EverGreen Glow, we understand that reliable and timely delivery is essential to your shopping experience. That’s why we’ve partnered with trusted carriers to ensure your beauty and personal care products arrive quickly and safely at your doorstep.

Order Processing

All orders are processed within 1–2 business days. During peak seasons or promotional events, processing times may be slightly extended.
You’ll receive an email notification once your order is shipped.

Shipping Options

We offer flexible delivery options to suit your needs:

• Standard Shipping: Delivered within 3–7 business days.

• Expedited Shipping: Delivered within 1–3 business days for faster delivery.

Shipping Costs

Shipping fees are calculated based on:

• The total weight of your order

• Selected shipping method

• Your shipping location

We aim to offer competitive rates and free standard shipping on qualifying orders. Please check our website for current shipping promotions.

International Shipping

EverGreen Glow proudly ships internationally to select countries.
Please note:

• Delivery times vary by location

• Customs duties, taxes, or import fees are the responsibility of the customer

Order Tracking

Once your order has been dispatched, a tracking number will be sent to your email.
You can track your delivery through our website or directly on the carrier’s platform.

Shipping Delays

While we do our best to ensure timely delivery, certain factors (e.g., severe weather, holidays, carrier issues) may cause unexpected delays.
We appreciate your patience in such cases.

Lost or Damaged Packages

If your order is:

• Lost in transit

• Delivered damaged

Please contact us immediately. We’ll coordinate with the carrier and, if needed, arrange a replacement or refund.

Contact Us

• Email: info@evergreenglow.shop

• Phone: +1 (934) 206-3886

• Warehouse Address:
  EverGreen Glow
  5900 Balcones Drive STE 24952
  Austin, TX 78731
  United States

Thank you for choosing EverGreen Glow. We’re committed to getting your products to you safely and promptly so you can enjoy them without delay.